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Knowledge Centre

/Frequently Asked Questions

If you have a question we haven’t covered, please feel free to email us and we will get back to you promptly.

A registered bookkeeper will ensure you keep up to date with your legal requirements, such as the ATO and super payments.
Absolutely. To provide bookkeeping services, you need to be a registered agent. We are registered with the Tax Practitioners Board.
We genuinely care about your business and always make sure we are available to assist you with every bookkeeping aspect. Platinum Bookkeeping™ will assist you with achieving your relevant goals, no matter how big or small.
We are affiliated with relevant bookkeeping organisations that send us all of the latest changes that may affect your business.
We are knowledgeable about most accounting software. Each software has specific advantages. We will gain an understanding of your requirements and offer you the best solution. An honest solution is always the way we work. We are here for you.
Absolutely, it will benefit your business the same as a larger organisation. Your bookkeeping will just take less time.
We will work with you to understand your business and help you with your bookkeeping. No job is too difficult or complex.
Despite your thoughts, we are happy to help you get back on track. We will give you a few simple steps to follow to ensure everything with your books works for you. We will get you back on track easily.
Our systems are maintained to the highest standard. We have assurances in place with our computer providers, that should the unimaginable happen, we will be up and running in no time. As we are compliant with the Tax Practitioners Board all data is kept confidential and is not shared.
We work both onsite and offsite depending your requirements.
Sure, with facilities such as we can access your computer securely and remotely.


Useful links

The Australian Tax Office (ATO) provides businesses with a range of resources including explaining what your obligations are regarding the keeping of records.